FAQ's

Delivery:

We offer free delivery for orders over £25.

For orders under £25 we charge £2.50.

Orders are despatched by Royal Mail 2nd Class service. If you require your order to be fulfilled quicker - please get in touch, and we will do our best to meet your request.

We aim to despatch orders within 24 hours of receipt (Monday to Friday). 

Avocado:

Some of our ingredients contain Avocado derivatives and there has been some noise about this vegetable not being vegan. We take the view of the Vegan Society:

"Veganism is a way of living which seeks to exclude, as far as is possible and practicable, all forms of exploitation of, and cruelty to, animals for food, clothing or any other purpose.”

Who are we to argue?

Palm Oil

We are very aware of the controversy about palm oil usage. We keep our palm oil percentage to 30% or less of the total amount of oils used in our soaps and we only ever use palm oil from sustainable sources, usually 'Fair for Life organic palm oil' from The Kerfoot Group or 'Q-Gold palm oil' from Friars Pride.

This gives you the confidence that we are doing our bit to ensure we bring you the best vegan products that are ethically sourced.

Recycle/Repurpose

Wherever possible, we source recycled & recyclable, eco friendly FSC approved materials on labels and packaging.

We suggest that all jars (ie: candle jars) be repurposed for nick nacks, screws, cotton buds etc or recycled accordingly. The same is true with all packaging - so please do your little bit for our World.